I. Listening Comprehension
Section A
Directions: In Section A;you will hear ten short conversations between two speakers. At the end of each conversation, a question will be asked about what was said. The conversations and the questions will be spoken only once. After you hear a conversatio n and the question about it, read the four possible answers on your paper, and decide which one is the best answer to the question you have heard.
1. A. At a train station. B. At an airport.
C. At a travel agency. D. At a bus station.
2. A. $5. B. $10. C. $15. D. $50.
3. A. Receptionist and guest. B. Salesperson and customer.
C. Doctor and patient. D. Waiter and diner.
4. A. Excited. B. Dissatisfied.
C. Bo red. D. Exhausted.
5. A. Her hair has changed. B. She isn’t satisfied with her hair style.
C. She prefers to wear long hair. D. The man has changed his hair style.
6. A. It is too early to watch the Talent Show. B. He will go to bed in five minutes.
C. He would rather watch TV than go to bed. D. He is old enough to stay up.
7. A. She has got everything ready. B. She never hesitates over what to take.
C. She hates packing by herself. D. She needs more time for packing.
8. A. They should wait for John for a while. B. They should stay here for the night.
C. They should start the meeting right away. D. They should call John at once.
9. A. She is unwilling to move into a new flat. B. Her neighbors get along well with her.
C. She can’t tell the man why she is moving. D. Her neighbors usually play their TV loud.
10. A. Ask for directions. B. Try a different route.
C. Go back for the map. D. Cancel their trip.
Section B
Directions: In Section B, you will hear two short passages, and you will be asked to questions on each of the passages. The passages will be read twice, but the questions will be spoken only once. When you hear a question, read the four possible answers on your paper and decide which one would be the blest answer to the question you have heard.
Questions 11 through 13 are based on the following passage.
11. A. A political system. B. Religion. C. Working language. D. Race.
12. A. Discuss current issues. B. Join in a writing competition.
C. Attend an arts and crafts competition. D. Celebrate their friendship.
13. A. The Commonwealth Games. B. An important holiday.
C. The Commonwealth members. D. An international association.
Questions 14 through 16 are based on the following news.
14. A. Equipping students with knowledge. B. Qualifying students for certain jobs.
C. Developing students’ habits of mind. D. Helping students to go to graduate school.
15. A. The ability to have critical analysis. B. Creative use of leisure time.
C. Logical use of information. D. Willingness to accept uncertainty.
16. A. Goals to reach in a college education. B. Roles of knowledge in students’ growth.
C. Qualifications needed for a job. D. Importance of after-class activities.
Section C
Directions: In Section C, you will hear two longer conversations. The conversations will be read twice. After you hear each conversation, you are required to fill in the numbered blanks with the information you have heard. Write your answers on your answer sheet.
Blanks 17 through 20 are based on the following conversation.
Complete the form. Write ONE WORD for each answer.
Complaint Form
Caller: Mary White
Phone No.: 17 .
Location of Problem: A 18 restaurant , 449 Shanghai Street
Details: It dumps its 19 on the street.
It doesn’t put bottles and cans in 20 bins.
Blanks 21 through 24 are based on the following conversation.
Complete the form. Write NO MORE THAN THREE WORDS for each answer.
How long does short memory last? It lasts only 21 .
What is an example of medium term memory? Buying bread, a sort of 22 of things to do.
What is long term memory concerned with? 23 that happen in your life such as your wedding.
How is long term memory different from the others? It 24 .
II. Grammar and Vocabulary
Section A
Directions: Beneath each of the following sentences there are four choices marked A, B, C and D. Choose the one answer that best completes the sentence.
25. Graduation is a good time to thank those who have helped you ______ the tough years.
A. through B. up C. with D. from
26. To stay awake, he finished a cup of coffee and ordered ______.
A. the other B. other C. the others D. another
27. It’s no use ______ without taking action.
A. complain B. complaining C. being complained D. to be complained
28. I ______ worry about my weekend—I always have my plans ready before it comes.
A. can’t B. mustn’t C. daren’t D. needn’t
29. When Mom looked back on the early days of their marriage, she wondered how they had managed with ______ money.
A. so few B. such few C. so little D. such little
30. It doesn’t matter if they want to come to your party, ______?
A. doesn’t it B. does it C. don’t they D. do they
31. After getting lost in a storm, a member of the navy team ______ four days later.
A. rescued B. was rescued C. has rescued D. had been rescued
32. The rare fish, ______ from the cooking pot, has been returned to the sea.
A. saved B. saving C. to be saved D. having saved
33. At one point I made up my mind to talk to Uncle Sam. Then I changed my mind, ______ that he could do nothing to help.
A. to realize B. realized C. realizing D. being realized
34. Did you predict that many students ______ up for the dance competition?
A. would sign B. signed C. have signed D. had signed
35. There is clear evidence ______ the most difficult feeling of all to interpret is bodily pain.
A. what B. if C. how D. that
36. If a lot of people say a film is not good, I won’t bother to see it, or I’ll wait ______ it comes out on DVD.
A. whether B. after C. though D. until
37. The police officers in our city work hard ______ the rest of us can live a safe life.
A. in case B. as if C. in order that D. only if
38. The message you intend to convey through words may be the exact opposite of ______ others actually understand.
A. why B. that C. which D. what
39. You’ll find taxis waiting at the bus station ______ you can hire to reach your host family.
A. which B. where C. when D. as
40. Today we have chat rooms, text messaging, emailing… but we seem ______ the art of communicating face-to-face.
A. losing B. to be losing C. to be lost D. having lost
Section B
Directions: Complete the following passage by using the words in the box. Each word can only be used once. Note that there is one word more than you need.
A. launched B. unpleasant C. applying D. technically E. impact
F. coating G. fixed H. miraculously I. superior J. advances
How would you like to wear the same underwear (内衣裤) for weeks? Owing to the work that has gone into developing intelligent materials, this may not be as 41 as it sounds. Self-cleaning clothes have now been created, and these new materials provide 42 resistance to dirt as well as water. As a result, they require much less cleaning than traditional materials.
The creation of self-cleaning clothes provides an example of how nature helps scientists develop better products. This self-cleaning nature is known as the “lotus effect”. The name comes, of course, from the lotus leaves, which are famous for growing in muddy lakes and rivers while remaining almost 43
clean. By observing nature, scientists are 44 the qualities of the lotus leaves to the materials they have engineered. Because of this, some remarkable new products have been 45 . Among them are special windows that are resistant to dirt and water. A special 46 on these windows not only prevents dirt from sticking to their surfaces, but also allows dust to be easily washed off by the rain. In fact, these new windows have already been 47 to some cars. Even when traveling at high speed through rain, these cars never have to use their windshield wipers (雨刮器).
Although we have already seen some practical applications, even more dramatic 48 will be made in the future, and they will, perhaps, change our world completely. Undoubtedly, technology is an important development, and it will have an even bigger 49 on our lives.
III. Reading Comprehension
Section A
Directions: For each blank in the following passage there are four words or phrases marked A, B, C and D. Fill in each blank w ith the word or phrase that best fits the context.
Everyone in business has been told that success is all about attracting and retaining (留住) customers. It sounds simple and achievable. But, 50 , words of wisdom are soon forgotten. Once companies have attracted customers they often 51 the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business— 52 that the customer remains a customer.
53 to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 per cent of its customers every years. In constantly changing 54 , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.
Only now are organizations beginning to wake up to those lost opportunities and calculate the 55
implications. Cutting down the number of customers a company loses can make a big 56 in its performance. Research in the US found that a five per cent decrease in the number of defecting (流失的) customers led to 57 increases of between 25 and 85 per cent.
In the US, Domino’s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and 58 never returns, is losing the company thousands of dollars in 59 profits (more if you consider how many people they are likely to tell about their bad experience).
The logic behind cultivating customer 60 is impossible to deny. “In practice most companies’ marketing effort is focused on getting customers, with little attention paid to 61 them”, says Adrian Payne of Cornfield University’ School of Management. “Research suggests that there is a close relationship between retaining customers and making profits. 62 customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price 63 , and may provide free word-of-mouth advertising. Retaining customers also makes it 64 for competitors to enter a market or increase their share of a market.
50. A. in particular B. in reality C. at least D. first of all
51. A. emphasize B. doubt C. overlook D. believe
52. A. denying B. ensuring C. arguing D. proving
53. A. Moving B. Hoping C. Starting D. Failing
54. A. markets B. tastes C. prices D. expenses
55. A. culture B. social C. financial D. economical
56. A. promise B. plan C. mistake D. differe nce
57. A. cost B. opportunity C. profit D. budget
58. A. as a result B. on the whole C. in conclusion D. on the contrary
59. A. huge B. potential C. extra D. reasonable
60. A. beliefs B. loyalty C. habits D. interest
61. A. altering B. understanding C. keeping D. attracting
62. A. Assumed B. Respected C. Established D. Unexpected
63. A. agreeable B. flexible C. friendly D. sensitive
64. A. unfair B. difficult C. essential D. convenient
Section B
Directions: Read the following three passages. Each passage is followed by several questions or unfinished statements. For each of them there are four choices marked A, B, C and D. Choose the one that fits best according to the information given in the passage you have just read.
A
The teacher who did the most to encourage me was, as it happened, my aunt. She was Myrtle C. Manigault, the wife of my mother’s brother Bill. She taught in second grade at all-black Summer School in Camden, New Jersey.
During my childhood and youth, Aunt Myrtle encouraged me to develop every aspect of my potential, without regard for what was considered practical or possible for black females. I liked to sing; she listened to my voice and pronounced it good. I couldn’t dance; she taught me the basic dancing steps. She took me to the theatre not just children’s theatre but adult comedies and dramas—and her faith that I could appreciate adult plays was not disappointed.
My aunt also took down books from her extensive library and shared them with me. I had books at home, but they were all serious classics. Even as a child I had a strong liking for humor, and I’ll never forget the joy of discovering Don Marquis’s Archy & Mehitabel through her.
Most important, perhaps, Aunt Myrtle provided my first opportunity to write for publication. A writer herself for one of the black newspapers, she suggested my name to the editor as a “youth columnist”. My column, begun when I was fourteen, was supposed to cover teenage social activities—and it did—but it also gave me the freedom to write on many other subjects as well as the habit of gathering material, the discipline of meeting deadlines, and, after graduation from college six years later, a solid collection of published material that carried my name and was my passport to a series of writing jobs.
Today Aunt Myrtle is still an enthusiastic supporter of her “favourite niece”. Like a diamond, she has reflected a bright, multifaceted (多面的) image of possibilities to every pupil w ho has crossed her path.
65. Which of the following did Aunt Myrtle do to the author during her childhood and youth?
A. She lent her some serious classics. B. She cultivated her taste for music.
C. She discovered her talent for dancing. D. She introduced her to adult plays.
66. What does Archy and Mehitabel in Paragraph 3 probably refer to?
A. A book of great fun. B. A writer of high fame.
C. A serious masterpiece. D. A heartbreaking play.
67. Aunt Myrtle recommended the author to a newspaper editor mainly to ______.[来源:学&科&网Z&X&X&K]
A. develop her capabilities for writing B. give her a chance to collect material
C. involve her in teenage social activities D. offer her a series of writing jobs
68. We can conclude from the passage that Aunt Myrtle was a teacher who ______.
A. trained pupils to be diligent and well-disciplined
B. gave pupils confidence in exploiting their potential
C. emphasized what was practical or possible for pupils.
D. helped pupils overcome difficulties in learning
B
Humpback whales
Humpback whales are sometimes called performers of the ocean. This is because they can make impressive movements when they dive. The name “humpback”, which is the common name for this whale, refers to the typical curve shape the whale’s back forms as it dives.
Sometimes the humpback will dive with a fantastic movement, known as a breach. During breaching the whale uses its powerful tail flukes to lift nearly two-thirds of its body out of the water in a giant leap. A breach might also include a sideways twist with fins stretched out like wings, as the whale reaches the height of the breach.
A humpback whale breathes air at the surface of the water through two blowholes which are located near the top of the head. It blows a double stream of water that can rise up to 4 meters above the water.
The humpback has a small dorsal fin located towards the tail flukes about two-thirds of the way down its back. Other distinguishing features include large pectoral fins, which may be up to a third of the body length, and unique black and white spots on the underside of the tail flukes. These markings are like fingerprints: no two are the same.
Humpback whales live in large groups. They communicate with each other through complex “songs”.
Quick Facts
Size:14m~18m in length 30~50 tons in weight
Living: Open ocean and shallow coastline waters
Environment:From warm tropical (热带的) waters, where they breed, to cold polar waters, where they eat.
Diet:Shellfish, plants and fish of small size
Hunting:Sometimes in groups, in which several whales form a circle under the water, blowing bubbles that form a “net” around a school of fish. The fish are then forced up to the surface in a concentrated mass.
Current state: endangered; it is estimated that there are about 5000~7000 humpback whales world wide.
69. According to Quick Facts, a humpback whale ______.
A. cannot survive in waters near the shore B. doesn’t live in the same waters all the time
C. lives mainly on underwater plants D. prefers to work alone when hunting food
70. To make a breach, a humpback whale must ______.
A. use its tail flukes to leap out of the water B. twist its body sideways to jump high.
C. blow two streams of water D. communicate with a group of humpbacks.
71. From the passage we can learn that a humpback whale ______.
A. has its unique markings on it tail flukes B. has black and white fingerprints
C. gets its name from the way it hunts D. is a great performer due to its songs
(余下部分见2011年全国普通高等学校招生统一考试上海（下）)
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